Work with Spine & Signature and you agree to these plain terms. We make things carefully, so a little variation is part of the craft.
Use of this website is bound by these terms. Material on the site — text, images, layout — is ours unless otherwise noted, and we ask that you don't reproduce it for commercial purposes without permission. Prices and product availability are current as listed but are subject to change; if a price changes between your visit and your order, the price at the moment of order confirmation is the one that applies. We may decline an order or booking at our discretion (refunded in full where money has changed hands). If we send the wrong item, damage occurs in transit, or a service falls short of what was promised, contact us and we'll put it right by repair, replacement, or refund. None of this reduces statutory consumer rights in your country.
Send the brief, we confirm the scope and price, and we start once that’s agreed and payment is in.
We reply within 24 hours.
Anything unclear about a job or these terms — just ask. Email hello@spinesignature.co.uk.
If you'd like to access, update, port, or erase any personal information we have on file, please contact us — we'll act on it within thirty calendar days, at no charge. You have the right to withdraw consent for any future processing, to restrict how we use existing records, and to ask that your data be moved to another service in a portable format. Records subject to legal retention (orders, invoices) cannot be deleted before the required period elapses, but everything else can. You also have the right to raise a complaint with the supervisory authority in your country.